TV 360 and home phone not currently available in 2022/23 network expansion areas. John. Control your services Got mobile? Keep on top of parental controls, spending caps, roaming, contact details, billing preferences and buy a data add-on in a few taps. Can anyone help?Normally £6. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. No sign of gigabit DSL so I'm willing to try one of Virgin's <500Mb options for about the. Virgin Media services are only available in eligible Virgin Media network areas. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. indd 2 09/03/2016 12:48. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. M5 Fibre Broadband: For small households with close to four devices – 54Mbps at £36 monthly. If you have purchased one of our Smart Home bundles with Google Nest (below) between 2/11/2020 - 20/11/2020 and you have a technical question then please call our dedicated Smart Home Help team on 0345 604 8859 *. Virgin Media services are only available in eligible Virgin Media network areas. Region No. Text yesterday saying Yodel will be in touch with a 2 hour delivery slot and heard nothing, no tracking number received either. Confirm email address. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Moved house, and my new self install broadband equipment supposed to be delivered today. Each box also has separate channels and settings, so you can different shows at the same time, in different rooms. Check out all the benefits you could get. Update your personal details, view recent bills, make payments and so much more – 24 hours a day, 7 days a week! Welcome to Virgin Media SSID) ORD 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. I did have an email confirming my order has been placed and the pack would arrive yesterday. Find the network. Learn more. Installing and configuring your kitRe: Self Install kit not delivered. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. No setup fee is available on all bundles, broadband & phone, and broadband only packages. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Get a £50 voucher with Virgin Media promo codes for broadband and more. Hello, I have ordered a broadband only package and opted in for the Quickstart Self-Installation method but have only realised I do not - 5321715. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. On your installation day, your engineer will arrive in a. 6 days; Vodafone – 7. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Virgin Fibre Areas only. Quick tips on prepping for Virgin Media technician's visit. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Virgin Media Gig1 is the fastest full fibre service in the UK right now. Self install kit delivery. The cable going in will be a double “shotgun barrel” type cable. 0 once you have your QuickStart box. Receive a visit from an engineer, who will connect your line. Both your fibre cable and Wi-Fi router will be plugged into this. TV 360 and home phone not currently available in 2022/23 network expansion areas. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. These prices are for new customers only. Plus get help on things like wayleave & access agreements. hi I made a order on 06/10:23 was meant to be delivered for the self install kit broadband but still haven’t received it and all the tracking is showing (NaN) not to sure why also when I check appointments it don’t show any I had the contract but not anything else was just wondering if maybe takes longer to deliver? 0. BT no longer charges a 'broadband cease charge'. All our deals are unlimited broadband packages - download and stream what you like. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. This promotion means you won’t pay the usual setup fee of £35. The cable going in will be a double “shotgun barrel” type cable. Automatic compensation under Ofcom rules is £9. Broadband deals. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. The Virgin tech people cannot install broadband to our house until this work is done. Call the equipment activation number on - 0800 953 9500 (option 3) – you may need the Hub serial. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. €45 a month for 12 months, €80 thereafter; for the 1Gb Product we provide greater than ≥900Mbps for >90% of all 1Gb customers @ peak time. Call the Pre-installation and delivery team on 0800 052 1734. Lightning-fast, reliable broadband: Virgin Media M600 Fibre Broadband (avg 630Mbps) vs. Eligibility was extended to those receiving support payments in February 2023. Can anyone help?Web Safe only works when you’re connected to your Virgin Broadband at home. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Step by step guide to installing your Virgin TV 360 box, broadband Hub 4. In most cases, Virgin Media broadband and TV customers can arrange the transfer of their services from their old address to their new address with the minimum fuss. Search Search. 2. On top of that, Virgin Media also offers a self-install option. TV 360 and home phone not currently available in 2022/23 network expansion areas. However I've received an email today to say the delivery of the QuickStart self-install pack has been delayed by over. Pay Monthly SIMs; Family Plan;. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Alternative phone number. And finally, if you’re moving home, you need to close an account due to bereavement or critical illness or you’re worried about the cost of living - check our pages for more help, you do have other options rather than cancelling. To do this, you’ll need to wait until you receive your tracking email. M200 Fibre Broadband and Virgin Phone: New customers only. If you already have an existing line, an engineer shouldn’t be required, it should just need to be switched back on. Leave it off for about 10 seconds. We have been waiting for a pre-installation of broadband to our house in Brixham, Devon. Quick tips on prepping for Virgin Media technician's visit. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Further exclusions & legal stuff apply. This promotion means you won’t pay the usual setup fee of £35. These prices are for new customers only. Using DOCSIS ® 3 technology, our cable’s thicker core and unique design allows us to deliver VIVID speeds of up to 200Mbps. g. If you want a phone (and broadband) line but don't want to take out a package, you'll most likely have to pay for it. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. No setup fee. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. 100. on 04-01-2023 20:21. Hi NazminAkhtar84 👋 welcome to community! Thank you for posting. No setup fee is available on all bundles, broadband & phone, and broadband only packages. and TV too…. A single-digit number can make getting stuff done online feel like walking slowly uphill, while a high number is like riding a motorbike down a road with no traffic. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Perhaps you’re tempted by Virgin Media’s super-speedy broadband, or you fancy Sky’s TV service. Virgin Media reserves the right to withdraw this offer at any time. We would like to show you a description here but the site won’t allow us. Virgin Media services are only available in eligible Virgin Media network areas. Available with M50 broadband or faster. No setup fee. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 1. That’s the fastest WiFi guarantee of any major provider. That’s more than double the fastest widely available speeds advertised by Sky and. Browse Virgin Media Virgin Media Community. 5G Home Broadband (Self-install and Fixed Wireless Access) We’re really excited to talk to about 5G home broadband. 37 in additional expenses and goodwill, on top of the refund of your monthly. 114. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. In response to Travis_M. Why you’ll love Virgin Mobile; Stay connected with Virgin Mobile; Already with us? Using your phone abroad; Get help with your mobile; Lost or stolen phone; Get the Virgin. 4 At this stage it would be a good idea to install your phone too. Virgin Fibre Areas only. Sign in to My Virgin Media a. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Remove any unwanted software that may have been installed. Hello, I've tried to install my hub 5 and its just flashing red light. Virgin Media services are only available in eligible Virgin Media network areas. Your engineer will arrive at your chosen time on your chosen day. 1. Virgin Media services are only available in eligible Virgin Media network areas. in Networking and WiFi yesterday; Unlock Virgin Media account. Then take the very well worn path to Ombudsman Services. M350 – 362Mbps, great for gamers, video streamers and at-home workers. 2. Update your personal details, view recent bills, make payments and so much more – 24 hours a day, 7 days a week! Welcome to Virgin Media SSID) ORD 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. the Virgin Media broadband and home phone service. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. 0. * Call costs may vary. We’ve also made setting up your broadband easy with our QuickStart self-installation kits. Please remember, there’s always a £35 activation fee for our services. Welcome to the home of Smart Homes for Virgin Media. TV 360 and home phone not currently available in 2022/23 network expansion areas. RachelG2. Excludes broadband faults and broadband network outages. And lastly, if you leave Virgin Media’s broadband at any point – the Stream box will stop working, and you will need to return it. 1Gb Broadband & Virgin Media Bigger TV €12 off for 12. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. This means that we will have to stay 3 weeks without wifi, which is extremely inconvenient as students. Hi, I used to have Virgin Media Broadband couple of years ago but have now rejoined and I have 1 of those self installs but struggling with the wall socket. TV 360 and home phone not currently available in 2022/23 network expansion areas. We a. No setup fee. My Self Install Kit Hasnt Arrived ! i ordered a self install kit on wednesday was told implicitly it was arriving today , its now 17:21 and i have heard nothing , no delivery tracking , no emails after the pre contract emails and order email , i need to know what is happening urgentlyNew Install Assistance. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Compare our best broadband deals in your area in seconds with free set up. Offers available to new broadband and new TV customers only. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. As far as UK providers are concerned, Plusnet take the longest time, whereas the wait time for Virgin Media customers is the shortest. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Up to 3 WiFi Pods if needed. Virgin Stream hub offering money-back for. BT. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. //virg. At Virgin Media, we offer a range of broadband speeds and packages, from our M125 fibre broadband,. Virgin Media services are only available in eligible Virgin Media network areas. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. To run the scan, simply connect to your. Virgin Media services are only available in eligible Virgin Media network areas. However, I do not have any of the specified wall sockets available. Broadband, TV and phone; Broadband and phone; Broadband only; Mobile broadband; Business broadband;. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Fibre Areas only. on 09-08-2023 11:24. 14 minutes ago. Try calling the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday if the cable cannot be found. The other plug, the cable does not fit there? New Install Assistance. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. Just be aware that changing installation or delivery dates might affect your Virgin Media start date and your first bill, but don’t worry – we’ll let you know if it does. 2 weeks ago - last edited 2 weeks ago. Lines are open 12pm-10pm, 7 days a week. Do I need to book and engineer?Hi, I filled out the forms to be set up for a new virgin media package for broadband and received an email saying "Thanks for choosing Virgin Media, here’s a summary of your order. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. Welcome to 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. Finally, they'll complete the setup to make sure it's all working. £8p/m extra or included with Gig1 or Volt. We’ll send you a confirmation email or text if we’ve found your. Entertain me; Broadband Deals. I don't think I have the right plug? I've plugged the cable in the only. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. 2 hours ago. Everything you need will be at your doorstep with easy-peasy instructions to get you connected. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Manage your installation appointmentMain phone number. These prices are for new customers only. the Virgin. its been almost a week and I have not received any update on the status of my home delivery order, the self install kit was supposed to arrive on the 1st of September. Acceptance of online orders is subject to provision of valid bank account details to allow payment by Direct Debit. Switching to Virgin Media? QuickStart self install; Broadband. Sorry to hear you have been having issues since your self-installation. This promotion means you won’t pay the usual setup fee of £35. If things have changed and you need to cancel your installation altogether, you’ll be able to get help with that online, too. Mobile Your Account. The upshot of this is that if you are switching to Sky from another provider on the Openreach network (this is pretty much everyone apart from Virgin Media) then you already have the right cables running to. We’re pretty good at it as well! With broadband, TV and. Just connect your own phone or the phone purchased to the port marked TEL 1. TV 360 and home phone not currently available in 2022/23 network expansion areas. Our latest broadband statistics reveal one in six (15%) broadband users paid between £20 to £29. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. ac. Virgin Media broadband deals; Vodafone wireless deals; NOW broad deals. I don't think I have the right plug? I've plugged the cable in the only plug I found, but the other cable benith, just goes and stops in the middle of the room, so it's not connected anywhere. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. on 05-09-2023 19:05. Then I got an email saying it was delayed. TV 360 and home phone not currently available in 2022/23 network expansion areas. This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Drop us an email at the relevant address above with your business name and company. We would like to show you a description here but the site won’t allow us. And I am unable to call someone to make an appointment for an engineer to install it. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Go to Account settings, then Account details b. No setup fee is available on all bundles, broadband & phone, and broadband only packages. That’s the fastest WiFi guarantee of any major provider. Alternatively existing customers can order via Virgin Media agent and self-install via QuickStart. Community; Volt. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. How to transfer your home phone number. You'll also receive your contract either by email or by post to check and sign. I just received my self install kit yesterday but I don't seem to have a virgin media socket to plug it in to. Apologies for the issues that you have had with your recent installation appointment. Hi, I filled out the forms to be set up for a new virgin media package for broadband and received an email saying "Thanks for choosing - 5256834 Self-install. On the agreed activation date, plug your router into the master phone socket using the cables provided. 0. At least 30Mbps download speeds in every room or £100 one-off credit. Broadband; Buy Broadband; Upgrade your existing broadband; Broadband Speed Test; Packages. These prices are for new customers only. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Volt. we have been. If it already has been - either because you're a previous customer or someone who lived in your home before you was - then you can use the Virgin Media QuickStart installation to get going. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Further exclusions & legal stuff apply. Find out here. New customer, trying to self install my hub and 360 box. What to expect with broadband installation QuickStart means you can plug the kit straight in, with no drilling or. Meanwhile I have not even received my account number to at least sign up and get an update on my order, neither have I received an email from Yodel, I. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. For customers new to Virgin Media – select one of the Broadband/TV bundles currently available, then: Enter your postcode when prompted to check availability in your area. If you in a property that's recently been added to Virgin Media's network we have another video th. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. Alternative phone number. openreach how to self install your broadband connection uswitch self installation support for internet customers at t official site installing your kit yourself discover virgin mediaVirgin Media broadband installation process can vary depending on the type of service you choose and the existing infrastructure in your area. At a certain stage we are unable to stop a delivery, and you will still need this equipment if any follow up manned-installation is needed to complete installation. My Virgin Media App. Minimum term applies to. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. Team Spirit can be cancelled at any time by providing 30 days’ notice. Team Spirit contract is separate to your Virgin Media Broadband and/or TV contract and is billed separately. These prices are for new customers only. Sorry to hear you need some additional support with your installation due to missing some sockets required. A network adapter – you’ll need this for every computer you want to connect. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. 9000021,382. I'm going to be moving to a new flat on Tuesday and went with the Gig1 broadband package. How to install Virgin Media Broadband? If you’ve received one of our Quickstart kits, you’ll find some simple step-by-step instructions in the pack. Google Fiber doesn’t require a long-term contract on any of its plans. These prices are for new customers only. You will need to use VM supplied coax cables from the. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. Virgin Media services are only available in eligible Virgin Media network areas. No setup fee. Did you go for the option of having everything done by one of our expert technicians? Step by step guide to installing your Virgin Media broadband and Hub 3. To change this setting, follow these steps: Enter the Hub’s IP address 192. TV 360 and home phone not currently available in 2022/23 network expansion areas. Broadband deals. I later received a "gone away form" on Friday. Available with M50 broadband or faster. I also explained this to the man that came to survey the installation. . Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). €60 a month. Got my virgin media self install kit but I don't have a virgin socket. Red light means a connection issue. At Virgin Media, our customers come first and we aim to give you the best customer service possible. How to set up Fibre Broadband. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 7 days; EE – 8. 1. If you have an other QuickStart installation from. These prices are for new. Hi, I ordered a broadband package a few days ago. In this video I will show you how to install the Virgin Med. You’ll then be able to use your same old phone to make. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Just joined. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Love a bit of DIY and ordered one of our QuickStart packs? It’s winging its way to you and will be with you in next to no time. A new secure password will be generated for you. You may still need to pay an activation fee, but some deals will offer activation for free. This video is for you. how to install virgin broadband hubhow to install phonehow to return your kitStep 1. Sign in to My Virgin Media a. But this is provided you already have an undamaged Virgin Media socket. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Minimum term applies to. This promotion means you won’t pay the usual setup fee of £35. Virgin media pod is an intelligent #wifi extender. These prices are for new customers only. I have signed up as a new user for Virgin Fibre. 90. extra_group. I’ve tried rebooting,, leaving off for a while etc but no - 5044963No setup fee. £8p/m extra or included with Gig1 or Volt. Virgin Media Set-up Fee: There’s an activation fee of £35. Further exclusions & legal stuff apply. TV box - 15 mins. TV; Buy a TV package; Add or upgrade TV; Buy premium channels;. Virgin TV 360. This should give you the correct specs for internal cabling (Page 20 onward)& external ducting. @robbo321 wrote:. This promotion means you won’t pay the usual setup fee of £35. No plug. Apologies for the issues that you have had with your recent installation appointment. My installation was supposed to happen initially on 23rd December. We'll work with you to put things right and we'll always try to use your feedback to improve things where we can. Phone line - 5 mins. Also, I’ve never had an email confirming an account number so I can’t even log into anything to track the order. Sorry to hear you have been having issues since your self-installation. £35 to switch on your new services. . Learn more. And you’ll be glad to know it’s quick and easy to get set up (that’s why we call it QuickStart). This promotion means you won’t pay the usual setup fee of £35. These prices are for new customers only. its been almost a week and I have not received any update on the status of my home delivery order, the self install kit was supposed to arrive on the 1st of September. Lines are open 12pm-10pm, 7 days a week. Hoping someone can help me with a pre-installation question. Virgin Media Help - Get help, tips and advice to m. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. 13Gbps (1130Mbps), it’s 22 times faster than the national median – seriously impressive. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. As the UK’s largest and longest-trading internet provider, BT still charges setup fees on the majority of its broadband packages – anything from £29. Excludes broadband faults and broadband network outages. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. Please contact the Virgin Media Group Compliance Officer at 500 Brook Drive, Reading, RG2 6UU if you want to receive details of the relevant fraud prevention agencies. Luckily, most newer computers have one already. £8p/m extra or included with Gig1 or Volt. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. John. 0 and phone. . These prices are for new customers only. TiVo. Thu Aug 18 2022 - 05:00. 1 days; BT – 8. reg number. When I called to actually get the package and confirm the start date and such things, I was guaranteed that I could just get a quickstart self-install kit, which is great. M200 Fibre Broadband and Virgin Phone: New customers only. Virgin Media services are only available in eligible Virgin Media network areas. Broadband deals . I waited the 48 hours in here for an update and didn't receive anything. Within two working days you will receive a Welcome Pack with confirmation of your installation date. This promotion means you won’t pay the usual setup fee of £35. Download the free Connect app for iOS devices. It is surface clipped usually. SHARE. 9 months’ discount (£274. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 99 for line installation in 2022 (Uswitch survey of 2,003 broadband users, August 2022). As Ireland’s fastest 5G mobile network, offering 5G in every county, we knew we were in a position to offer Irish customers something amazing where they couldn’t have it before. Sign in . there is a workaround by me calling up Virgin Media and saying I didn't want to. They'll then install a fibre socket inside. Self install on 13-06-2022 17:14 Hi, I used to have Virgin Media Broadband couple of years ago but have now rejoined and I have 1 of those self installs but struggling with the wall socket. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. Virgin Media - YouTube. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. M100 Fibre Broadband and Virgin Phone: New customers only. Sometimes there is no wall box, just a trailing cable. This promotion means you won’t pay the usual setup fee of £35. 2. Options. Call the pre-installation and delivery team on. A replacement Hub 3 shows a pulsing white light then settles to a solid red.